Sports View Hotel Kireka — Waitresses (2) & Male Receptionist

About the Role

Sports View Hotel Kireka is actively seeking dedicated individuals for the roles of Waitresses and a Male Receptionist to enhance its front-of-house team. This bustling hotel, located next to the iconic Mandela National Stadium, is known for its vibrant atmosphere and commitment to exceptional customer service. In this role, you will be at the forefront of guest interactions, ensuring that each visitor enjoys a memorable experience. Your initial months will involve hands-on training in customer engagement, service protocols, and hotel operations, setting the foundation for a successful career in hospitality.

Key Responsibilities

• As a waitress, you will be responsible for taking and delivering food and beverage orders promptly, ensuring that customers receive their requests accurately and in a timely manner.
• Engage with guests to provide a welcoming atmosphere, addressing any inquiries and resolving issues to enhance their overall dining experience.
• Maintain cleanliness and organization of the dining area, including setting and clearing tables, to uphold the hotel’s standards of hygiene and presentation.
• For the receptionist role, you will manage check-ins and check-outs efficiently, ensuring all guest information is accurately recorded in the hotel’s system.
• Provide guests with information about hotel services and local attractions, helping them to maximize their stay and enjoy the surrounding area.
• Work collaboratively with kitchen and service staff to ensure seamless service delivery, particularly during busy periods such as match days or events.

Requirements & Qualifications

• A Diploma in Hotel Management, Hospitality, or a related field is preferred for waitressing positions, while the receptionist role requires a Bachelor’s degree.
• Excellent customer service and communication skills are essential, allowing you to interact effectively with guests from diverse backgrounds.
• Neatness and a presentable appearance are critical, as you will represent the hotel’s brand directly to guests.
• Previous experience in a similar role is advantageous, particularly in fast-paced environments.
• For the receptionist, proficiency in IT is necessary, including familiarity with hotel management software and basic troubleshooting.

What You’ll Gain

• Enhance your customer service skills, learning how to handle various situations and manage guest expectations effectively.
• Develop teamwork abilities by collaborating with colleagues in a dynamic environment, which is crucial in the hospitality industry.
• Gain valuable experience in hotel operations, which can pave the way for future career advancement within the sector.
• Work in a vibrant setting that regularly hosts events, providing opportunities to meet diverse individuals and expand your professional network.

How to Apply

If you are interested in applying for one of these exciting positions, please send your CV and academic documents via WhatsApp to 0784 766 116, or email them to reservations@sportsviewhoteluganda.com. You can also drop your application at the hotel reception. Ensure to apply before the deadline on Monday, 23 November 2026. Only shortlisted candidates will be contacted.