About the Role

The EN Payment Tech position at Manpower/itec plays a vital role in the effective management of payments for Employment Networks (ENs) participating in the Social Security Ticket to Work Program. This program is essential for facilitating employment opportunities for individuals with disabilities, making your contribution significant in promoting economic independence and empowerment. In the initial months, you will be immersed in understanding the payment processes, collaborating closely with the Sr. Payment Specialist, and developing relationships with ENs to ensure they are informed and satisfied. Your ability to communicate effectively and manage inquiries will be critical as you navigate the fast-paced environment of payment processing and compliance.

Key Responsibilities

• You will provide clear and concise instructions to Employment Networks about their payment processes and distribution timelines, ensuring they are well-informed at every stage.
• Your role will involve delivering information to ENs with professionalism and precision, demonstrating a sense of urgency that reflects the importance of timely payments.
• Collaboration with the Sr. Payment Specialist will be key as you work to ensure that all deliverables are met, contributing to the overall success of the payment operations.
• Responding promptly and accurately to EN Payment inquiries will be part of your daily duties, assisting ENs with understanding the status of their payments and clarifying policy details.
• You will assist in processing EN Payments, ensuring that all reimbursement requests from ENs and State Vocational Rehabilitation Agencies (SVRAs) are evaluated for accuracy and efficiency.
• Your responsibilities will also include creating automated payment solutions utilizing the iTOPSS system, enhancing the efficiency of payment processing.
• Preparing comprehensive reports by collecting and analyzing data will be essential for maintaining transparency and accountability in the payment process.
• You will stay updated on trends and changes in the payment landscape, ensuring that ENs are aware of services that can lead to greater success in their operations.

Requirements & Qualifications

• A genuine passion for helping others, especially in the context of employment and social security programs, is essential for this role.
• Strong communication skills, both verbal and written, are necessary to effectively convey information and respond to inquiries from ENs.
• Excellent organizational skills will be required to manage multiple tasks and ensure that deadlines are met in a fast-paced environment.
• Self-motivation and the ability to work independently are crucial, as you will often be responsible for managing your workload without direct supervision.
• Experience with the Social Security Ticket to Work Program is preferred, providing insight into the specific needs and processes involved.
• A background in project management will be beneficial, enabling you to oversee various aspects of payment processing and compliance.
• A high school diploma is required, while a Bachelor’s degree in a related field is preferred to support your qualifications for the role.

What You’ll Gain

• You will develop strong analytical and problem-solving skills through the evaluation and processing of payment requests, enhancing your capabilities in financial management.
• This role offers a unique opportunity to build relationships within the employment sector, expanding your professional network while positively impacting the lives of individuals with disabilities.
• Experience in a fast-paced and dynamic environment will prepare you for future roles in payment processing, compliance, or project management within various sectors.
• You will gain valuable insights into social security policies and the broader implications of employment programs, positioning you as a knowledgeable professional in this field.

How to Apply

If you are interested in this opportunity and meet the qualifications, please submit your application through the following link: Apply here.