Senior Specialist – CyberCrime

Main Purpose:

The main purpose of the job is to conduct and report on internal investigations by analyzing and interpreting physical and digital evidence. The analyst conducts investigations in accordance with professional standards such as ACFE and synthesizes results of the investigations conducted to extract lessons on the loopholes exploited/ weaknesses to make recommendations for improvements to be implemented to safeguard the business.

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.

Job Title: Senior Specialist – CyberCrime

Reports to: Senior Manager – Forensics

No. of Vacancies: 1

Key Performance Areas 

• Digital Evidence Collection & Preservation – Ensuring proper handling and storage of forensic data to maintain integrity.
• Forensic Analysis & Investigation – Using specialized tools to uncover, interpret, and analyze digital evidence.
• Incident Response & Threat Detection – Assisting in investigations and responding to security breaches.
• Expert Testimony & Reporting – Preparing detailed forensic reports and providing expert testimony in legal proceedings.
• Collaboration & Communication – Working with law enforcement, legal teams, and other professionals to support investigations.
• Continuous Learning & Skill Development – Staying updated on forensic methodologies, tools, and industry trends.

Description of Tasks 

1. Data Collection and Analysis:

• Gather financial records, digital information, and transaction histories.
• Plan and coordinate the effective use of proactive data analytics, including Continuous Controls review.
• Use data analytics tools like working with and writing scripts in SQL and ACL exchange, to identify patterns and anomalies.
• Cross-reference data from multiple sources to ensure accuracy.
• Take static and mobile surveillance as required, utilizing covert equipment where appropriate, in accordance with legislation and codes of practice
• Assess Fraud trends and identify best practice in relation to fraud prevention

2. Fraud Detection:

• Perform analysis on business data to detect irregularities.
• Conduct investigation of suspicious transactions/ activities, of financial, operational, digital, or cyber nature, and trace the flow of funds, in the FINCO and TELCO environments.
• Gather, record and securely retain evidence relating to all investigations in accordance with current legislation and codes of practice.
• Utilize forensic software to uncover hidden assets and off-the-books accounts.
• Continuously assess the MTNU cloud architecture, Application designs, Open API framework, and entire Ecosystem for potential exploitable flaws.

3. Interviewing and Information Gathering:

• Conduct interviews with employees, management, and third parties.
• Document testimonies and gather supporting evidence.
• Analyze interview data to identify inconsistencies or corroborate findings.

4. Report Preparation:

• Compile detailed reports outlining findings, methodologies, and conclusions.
• Prepare visual aids such as charts and graphs to illustrate key points.
• Draft executive summaries for senior management and stakeholders.

5. Legal Collaboration:

• Work with legal teams to prepare evidence for court cases.
• Provide expert witness testimony during legal proceedings.
• Liaise with Law enforcement to ensure effective legal court processes and that exhibits used in court are returned to MTN Uganda.
• Ensure all documentation meets legal standards and requirements.

6. Risk Assessment and Mitigation:

• Conduct proactive risk assessments of financial, operational, digital or cyber nature, to identify potential fraud vulnerabilities within the FINTECH and TELCO environments.
• Plan and coordinate the use of proactive data analytics, continuous controls reviews.
• Support the assurance providers/ internal audit team with input relating to fraud risks to inform their audit planning procedures.
• Recommend and implement internal controls to prevent future fraud.
• Monitor the effectiveness of fraud prevention measures.

7. Internal Control Environment enhancement:

• Maintain analyses and track trends of fraud incidents and control weaknesses exploited for lessons learned and control environment enhancements.
• Perform root cause analysis of fraud incidents, facilitation of agreed actions to ensure required improvement or resolution of weaknesses
• Make recommendations based on insights from fraud incidents and related investigations for process and control improvements.
• Track agreed management actions to address gaps/ enhance the control environment.

8.   Continuous Learning and Adaptation:

• Coordinate and conduct fraud awareness for MTNU staff (Telco and Fintech).
• Stay updated on the latest forensic auditing techniques and technologies.
• Attend professional development courses and industry conferences.
• Adapt to new regulations and compliance requirements.

9.   Ethical Standards and Confidentiality:

• Maintain the highest ethical standards in financial, operational, digital or cyber investigations.
• Protect sensitive information and ensure confidentiality.
• Report any conflicts of interest or ethical concerns.

10.   Administrative duties:

• Manage administration duties for the section (training, team activities etc.).
• Track and manage the performance of the forensics team by maintaining the fraud incident tracker, updating performance against section KPIs, reporting on allocated projects etc.

Education 

• Bachelor’s degree in relevant degree e.g., Accounting, Statistics, Telecommunications Engineering, or Information Technology
• Relevant professional (Forensics/Fraud examination/Information security Certifications; CFE, CHFI, GCFA, CISM, CISA, CEH, CISSP)
• Experience in performing professional fraud investigations in the fields of Finance, Operations, Technology/Digital, Cybercrime, Telecom fraud, and Fintech fraud

Work Experience            

• Minimum of 5 years’ experience covering Fraud Detection, Prevention and Investigations
• 3 years’ experience in using Analytics techniques and tools i.e. Big Data analytics
• Technical working experience in the Fintech and Telcom environments.
• Experience in penetration testing, Financial/Operational/Cybercrime investigations, and general occupational fraud investigations
• Experience in high transaction digital environments
• Experience in using digital forensics software e.g Encase, FTK
• Experience in use of CAATs preferably ACL
• Strategic understanding of the Telecommunications environment including Fintech
• Strong analytical skills
• Excellent interview, interrogation and listening skills
• Data mining, extraction, and analytics skills
• Experience in collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions

Attributes and Skills Necessary Skills:

• Knowledge of industry program policies, procedures, regulations, and laws.
• Experience in conducting audits in financial management and other areas pertinent to the industry/ business.
• Global Working and Collaboration
• Data analysis
• People Management skills
• Business risk management
• Internal control assessment
• Strategic report writing skills.
• Knowledge of risk-based methodologies
• Knowledge of the Telecom industry
• Conflict Management

Behavior Attributes 

• Problem Solving
• Improvement driver
• Relationship Manager
• Operationally Astute
• Research
• Accountable
• Adaptable
• Agile