Digital Microinsurance & Strategic Partnerships Manager
Description
About the Role
The Digital Microinsurance & Strategic Partnerships Manager position at Britam Uganda is crucial for driving the company’s growth in digital and microinsurance sectors. This role focuses on developing scalable digital solutions that enhance customer inclusion and revenue growth while fostering innovative partnerships. In the first few months, the successful candidate will engage with various departments to design and implement strategies that align with Britam’s financial inclusion goals. This position not only plays a vital role in advancing Britam’s digital transformation but also significantly impacts the accessibility of insurance products for underserved communities.
Key Responsibilities
Develop and execute a comprehensive digital channel strategy aimed at expanding the company’s reach and boosting revenue through innovative solutions.
Identify and evaluate emerging digital platforms and technologies that can enhance the accessibility of Britam’s insurance products, ensuring they meet customer needs effectively.
Collaborate closely with IT, Marketing, and Operations teams to roll out seamless digital sales processes, onboarding experiences, and customer service enhancements.
Monitor the performance of digital channels, utilizing analytics and customer feedback to drive continuous optimization and improve service delivery.
Design and implement microinsurance products that cater specifically to the low-income and informal sectors, aligning with Britam’s commitment to financial inclusion.
Lead market research initiatives and customer needs assessments to inform product development and ensure market relevance.
Forge and maintain strategic partnerships with microfinance institutions (MFIs), SACCOs, telecommunications companies, and community organizations to effectively distribute microinsurance solutions.
Track and analyze product performance and customer uptake, making recommendations for enhancements to maximize profitability and impact.
Requirements & Qualifications
A bachelor’s degree in Business Administration, Finance, or a related field is essential, with a master’s degree preferred.
At least 5 years of experience in digital marketing, microinsurance, or a related financial services role, demonstrating a strong grasp of the industry.
Proven experience in developing and executing digital strategies, with a focus on measurable outcomes and growth.
Strong analytical skills, with the ability to interpret data and make data-driven decisions that enhance product performance.
Exceptional communication and interpersonal skills to build and maintain relationships with partners and stakeholders.
What You’ll Gain
Experience in shaping and leading innovative digital solutions that directly contribute to financial inclusion in Uganda.
Opportunities to develop strategic partnerships that can enhance Britam’s market presence and service delivery.
Skills in project management and product development, equipping you for advanced roles in the insurance and financial services sectors.
Exposure to cutting-edge technologies and platforms that are transforming the insurance landscape, enhancing your professional profile.
How to Apply
If you are interested in this opportunity and meet the qualifications, please submit your application. For more details, Apply here.
Join Our Group
