ADMINISTRATION CLERK

About the Role

The Administration Clerk position at Case Medical Services is essential for ensuring smooth operations within the clinic. As part of a dedicated team, you will be the first point of contact for both patients and staff, facilitating communication and managing essential office functions. In your initial months, you will familiarize yourself with the clinic’s procedures, office systems, and inventory management, all while honing your interpersonal skills. This role not only supports the daily operations of the clinic but also contributes significantly to the overall patient experience and service delivery.

Key Responsibilities

• You will handle all incoming and outgoing calls, ensuring effective communication between the clinic and its clients.
• Your role will involve providing accurate information to patients and coordinating internal communications among team members.
• Managing office inventory will be a crucial task, which includes monitoring supplies and ensuring timely restocking to avoid shortages.
• Maintaining accurate hospital records and documentation is essential for compliance and efficient patient care.
• You will operate various office equipment such as printers, copiers, and scanners, ensuring they are functioning properly to support daily tasks.
• Additionally, you will assist in customer service tasks, addressing inquiries and resolving issues to enhance the patient experience.

Requirements & Qualifications

• A Bachelor’s degree or equivalent qualification is required to ensure a strong foundation for administrative tasks.
• Excellent interpersonal and communication skills are crucial for interacting with staff and patients effectively.
• A strong command of both written and spoken English is necessary to maintain clear communications.
• Proficiency in Microsoft Office and other IT skills is expected, as you will be using these tools regularly to perform your duties.
• Previous experience in customer service will be advantageous, as you will be interacting with patients and addressing their needs.

What You’ll Gain

• Experience working in a healthcare setting, providing valuable insights into the operations of medical services.
• You will develop strong administrative skills, which are transferable to various roles within the corporate and healthcare sectors.
• This position offers the opportunity to enhance your communication and interpersonal skills, essential for career advancement.
• By working closely with healthcare professionals, you will gain a better understanding of patient care processes and the importance of administrative support in medical settings.

How to Apply

If you are interested in this opportunity, please send your CV, cover letter, and any related documents to hr@casemedservices.org. The application deadline is October 26, 2026.