Account Manager – [Uganda]

About the Role

The Account Manager at Jumia Group plays a pivotal role in driving sales growth and solidifying partnerships with some of the top brands and distributors in Uganda. This position is crucial for expanding Jumia’s market presence and ensuring that client needs are met effectively. In the first few months, you will focus on building relationships with C-level executives, understanding their business goals, and strategizing on how to maximize revenue through Jumia’s diverse offerings. You will work closely with cross-functional teams to ensure that your accounts receive tailored support and service, setting the stage for long-term success.

Key Responsibilities

• You will cultivate and maintain robust relationships with C-level executives and account managers, acting as a key representative of Jumia in your designated category.
• Strategically develop and execute plans that aim to drive sales growth across your portfolio while maximizing revenue from each account.
• Your role will involve leading the acquisition of new high-potential brands and large distributors, enriching Jumia’s assortment to strengthen its competitive edge.
• By identifying monetization opportunities, you will actively promote Jumia’s advertising and visibility services to brands and partners within your portfolio.
• Collaboration with marketing and commercial teams will allow you to design promotional campaigns that resonate with your accounts, adapting to the dynamics of the category.
• Analyzing sales performance and market data will be key to uncovering growth opportunities and areas for improvement.
• You will continuously monitor key account metrics, providing insights on sales, inventory, campaign performance, and overall customer satisfaction.
• Your negotiation skills will be put to the test as you forge win-win agreements and long-term partnerships that ensure mutual profitability.
• Staying informed about market trends, competitor activities, and shifting customer preferences will help you refine strategies and make informed recommendations.
• Coordinating with internal teams such as merchandising, operations, and logistics will be essential to guarantee flawless execution and optimal customer satisfaction.

Requirements & Qualifications

• A bachelor’s degree in business, marketing, or a related field is typically expected for this role.
• You should have a minimum of 3–5 years of experience in account management, sales, or business development, ideally within the e-commerce sector.
• Strong interpersonal and communication skills are critical, as you will need to engage effectively with high-level executives and internal teams.
• Proficiency in data analysis and familiarity with CRM tools will aid in evaluating account performance and making data-driven decisions.
• A proven track record of achieving sales targets and driving revenue growth will be a significant advantage in this competitive role.

What You’ll Gain

• Experience in a dynamic and fast-paced e-commerce environment, enhancing your ability to adapt and respond to market changes.
• Opportunities to develop strategic thinking and negotiation skills while interacting with C-level executives.
• You will gain valuable insights into market trends and consumer behavior, which are crucial for career advancement in sales and marketing.
• Working in a collaborative team environment will help you build a strong professional network, opening doors for future career opportunities.
• Continuous professional development through exposure to innovative marketing strategies and business models.

How to Apply

If you are ready to take on this exciting challenge and contribute to the growth of Jumia Group, please submit your application. For more details and to apply, you can visit the following link: Apply here.