About the Role

The Tech Sales Agent position at Quality Management Services Ltd (QMS) plays a vital role in bridging the gap between innovative technology solutions and clients in need of these services. As a member of a dynamic team, you will be responsible for promoting and selling technology-related products that enhance QMS’s offerings in soft skills training and corporate event management. Your initial months will involve learning about QMS’s diverse portfolio, engaging with potential clients, and conducting product demonstrations to showcase the value of our services. This role not only contributes to the growth of the company but also empowers you with essential skills in sales and customer engagement.

Key Responsibilities

• You will identify and engage potential clients through various outreach methods, including networking events and online platforms, to generate leads for technology-related products and services.
• Your role will involve conducting detailed product demonstrations tailored to the specific needs of clients, ensuring they understand the benefits and applications of our solutions.
• Handling both inbound and outbound inquiries will be crucial, as you will respond promptly to client questions and provide necessary information to facilitate their purchasing decisions.
• Maintaining accurate sales records is essential, as you will track your interactions and progress with clients to ensure an organized sales process.
• Collaborating closely with the events and training teams, you will customize proposals and quotations that align with the clients’ requirements and enhance their experience with QMS.
• Providing ongoing customer support and troubleshooting assistance will be part of your responsibilities, enabling you to build lasting relationships with clients and ensure their satisfaction.
• Gathering client feedback will play a key role in your duties, as you will contribute valuable insights to help shape sales strategies and improve service offerings.

Requirements & Qualifications

• Strong customer service and communication skills are essential, as you will need to engage effectively with clients and understand their needs to build long-term relationships.
• You should possess basic technical support and troubleshooting skills to assist clients with product features and resolve any technical issues they might encounter.
• Sales experience is important, particularly in lead generation, negotiation, and closing techniques, with a focus on consultative selling within a technology or services environment.
• Comfort with a hybrid work setup is expected, as you will balance on-site client interactions with remote follow-ups and meetings.
• A basic understanding of technology solutions relevant to training, events, or relocation services will be beneficial, and prior experience in tech or service sales is an advantage.
• You should be proficient in using common office and communication tools, such as email, spreadsheets, and CRM systems, to manage your tasks effectively.
• A diploma or degree in Business, Marketing, IT, or a related field is preferred, but demonstrated relevant experience in sales or technical support will also be considered.
• Professionalism, integrity, and a willingness to learn about QMS services and the local market landscape are key attributes for success in this role.

What You’ll Gain

• You will develop essential sales skills that can significantly enhance your career trajectory in the technology and services sector.
• This role provides an opportunity to build a strong professional network through interactions with diverse clients and industry professionals.
• You will gain valuable experience in customer relationship management, learning how to meet client needs effectively while promoting innovative solutions.
• Working in a supportive and empowering environment, you will have access to continuous learning opportunities, enhancing your personal and professional growth.

How to Apply

If you are ready to embark on a rewarding career as a Tech Sales Agent with Quality Management Services Ltd, please submit your application. For more details, feel free to contact +256755361283. To apply online, Apply here.