About the Role

The Outlet Manager at Marriott Kampala plays a pivotal role in ensuring exceptional dining experiences for guests while maximizing operational efficiency and financial performance. This position is essential as it oversees the daily operations of restaurants, bars, and room service, ensuring that both guest satisfaction and employee engagement are prioritized. In the first few months, you will immerse yourself in the restaurant’s environment, understand team dynamics, and actively engage in menu planning and staff training to uphold Marriott’s renowned service standards.

Key Responsibilities

• You will supervise and manage a diverse team of employees, ensuring that all daily operations run smoothly and efficiently, even stepping in to perform duties in their absence when necessary.
• Maintaining service excellence and sanitation standards across all food service areas is crucial, ensuring compliance with health regulations and providing a safe dining environment.
• Regularly reviewing staffing levels is essential to meet guest service expectations and achieve operational and financial goals, ensuring the right number of staff are scheduled during peak times.
• Utilizing your leadership skills, you will influence and guide team members, fostering a culture of mutual respect and cooperation that enhances team dynamics and performance.
• You will actively identify the developmental needs of team members, providing coaching, mentoring, and training to enhance their skills and improve overall service quality.
• Setting clear goals and plans will be part of your role, helping you prioritize tasks effectively and manage time to ensure departmental objectives are met.
• Ensuring compliance with all food and beverage policies, local laws, and regulations will be a key responsibility, safeguarding both the business and the guests.

Requirements & Qualifications

• A high school diploma or GED is required, with a minimum of four years of experience in food and beverage management or a related field.
• Alternatively, a two-year degree in Food Service Management, Hospitality, or a related major, paired with at least two years of relevant experience, is acceptable.
• Strong interpersonal and communication skills are essential for leading a team and providing exceptional service to guests.
• Proven ability to manage operations effectively, demonstrating sound decision-making skills in a fast-paced environment.
• Familiarity with food safety and sanitation standards, as well as local liquor laws, is crucial for compliance and operational integrity.

What You’ll Gain

• Experience in a prestigious hospitality environment that enhances your resume and opens doors for future career opportunities in the industry.
• Development of strong leadership skills, as you will be responsible for guiding and motivating a diverse team of employees.
• Hands-on experience in financial management and operational efficiency, which are critical skills for career advancement in hospitality management.
• The opportunity to build a professional network within the hospitality industry, connecting with peers and leaders who can support your career growth.

How to Apply

If you are ready to take on this exciting challenge and advance your career in hospitality management, please submit your application. You can apply through the following link: Apply here.