The Sales Support and Customer Nurture Administrator plays a vital role in enhancing the efficiency of a remote sales team working across two well-established brands. This position is designed for individuals who are organized, confident, and have a strong customer focus. In the initial months, you will be immersed in understanding the sales process, managing administrative tasks, and engaging with prospective clients. Your contributions will allow the sales team to concentrate on developing opportunities and closing deals, ultimately driving the company’s success.
Key Responsibilities
You will provide essential day-to-day administrative support to the sales team, ensuring smooth operations that facilitate sales success.
Your role will include confirming sales calls, meetings, and appointments with prospective clients, enhancing communication and relationship-building efforts.
Following up with contacts after events and initial conversations will be crucial in maintaining strong customer relationships.
You will reach out to prospects to gather feedback and determine their interest in scheduling further meetings with the sales team.
Identifying potential sales opportunities during customer interactions and referring qualified leads to the appropriate salesperson will be a key part of your responsibilities.
Maintaining accurate records of customer interactions, leads, and appointments will help streamline the sales process and improve tracking.
You will update sales reports, spreadsheets, and internal tracking systems, ensuring that the sales team has access to the latest information.
Assisting with customer nurturing throughout the sales journey will be essential in providing a great customer experience.
Effective communication with estate agents, clients, and other stakeholders will be necessary for building rapport and trust.
Working closely with the Sales Manager and remote sales representatives, you will help keep the sales pipeline organized and efficient.
Supporting the introduction of new systems, including Salesforce, when required, will be part of your role, ensuring the team adapts smoothly to new technologies.
Requirements & Qualifications
The ideal candidate should have previous experience in sales administration, sales support, or customer service roles, demonstrating a solid understanding of these functions.
A confident and professional telephone manner is essential, as you will be engaging with clients and prospects regularly.
Strong organizational and time-management skills will enable you to prioritize tasks effectively in a remote working environment.
Excellent written and verbal communication skills are necessary for clear interactions with team members and clients alike.
Proactive engagement is important; you should feel comfortable reaching out to contacts and booking follow-up meetings.
Attention to detail will ensure accuracy in record-keeping and reporting, which are critical to the sales process.
Experience with customer management systems and tools such as JustCall, GoHighLevel, and Salesforce is advantageous but not mandatory.
What You’ll Gain
Developing your skills in sales support and administration will significantly enhance your career prospects in the fast-paced sales environment.
You will gain valuable experience in customer relations, strengthening your ability to build rapport and trust with clients.
Working in a remote setting will enhance your self-management and organizational skills, which are vital in today’s job market.
You will have the opportunity to learn new sales technologies and systems, such as Salesforce, which are widely used in various industries.
Your contributions will directly impact the sales team’s success, providing a sense of accomplishment and motivation in your role.
How to Apply
If you are interested in this opportunity and meet the qualifications, please submit your application. To apply, click on the following link: Apply here.
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