Estimated salary: UGX 2,500,000 – 4,000,000 / month (AI estimate based on role and sector, not confirmed by the employer)
Description
About the Role
The CRM Senior Specialist position at BairesDev plays a crucial role in enhancing the company’s engagement with its most valuable clients. This role focuses on the execution of customer relationship management strategies specifically for VIP audiences, ensuring that outreach efforts are tailored and impactful. In the initial months, you’ll collaborate closely with the Director of VIP Audiences & Experiences, mastering the use of AI tools and automation workflows to maximize client interactions and drive revenue growth. Your expertise will directly influence how BairesDev manages its key relationships and nurtures its sales pipeline.
Key Responsibilities
You will design and implement multi-touch outreach sequences that incorporate email, direct mail, and follow-up efforts tailored for VIP accounts.
Your role will require you to develop and maintain AI-assisted automation workflows that integrate various outreach methods, CRM systems, and data enrichment tools.
Daily utilization of Claude, your primary AI tool, will be essential for generating outreach copy, conducting contact research, and managing account intelligence.
You will monitor and analyze pipeline outcomes, tracking key metrics such as meetings booked, accounts expanded, and overall revenue influenced.
Ownership of data enrichment workflows will ensure that VIP contact records remain accurate, current, and actionable for strategic decision-making.
Your insights and reporting will contribute to the continuous improvement of outreach strategies and client engagement practices.
Requirements & Qualifications
A minimum of 3 years of experience in CRM, lifecycle marketing, or outbound marketing is essential for this role.
Experience in the B2B SaaS or tech services industry will provide a strong foundation for understanding client needs and market dynamics.
You should have hands-on experience with outreach automation platforms like Apollo, Clay, Lemlist, Reply.io, or similar tools.
Proficiency in using generative AI and large language model tools, particularly Claude, is a critical requirement, along with demonstrated prompt engineering skills.
Experience with automation workflows utilizing tools such as Zapier, n8n, or Make.com will be advantageous in streamlining processes.
A relevant degree in STEM fields such as Engineering, Math, Statistics, Economics, Data Science, or Physics is preferred, though strong candidates with other qualifications are also encouraged to apply.
What You’ll Gain
You will develop valuable skills in CRM strategy, automation, and client engagement, positioning yourself as a key player in the tech industry.
This role offers the opportunity to work with cutting-edge AI technologies, enhancing your expertise in generative AI applications.
Your experience in a fast-paced, remote work environment will foster adaptability, resilience, and innovative problem-solving abilities.
As you drive meaningful outcomes for high-value clients, you will deepen your understanding of sales pipelines and revenue generation strategies, paving the way for advanced career opportunities.
How to Apply
If you are interested in joining our dynamic team, please submit your application through the following link: Apply here.
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