Salesforce / HubSpot Revenue Systems Administrator

About the Role

The Salesforce / HubSpot Revenue Systems Administrator role at OpenTrain AI is critical in enhancing how AI systems interpret customer relationship management (CRM) data and business policies. This position offers the opportunity to work remotely, allowing professionals to balance their careers alongside other commitments. In the first few months, you will engage in auditing CRM systems, recognizing discrepancies, and documenting operational guidelines that directly influence AI training. As part of a team dedicated to advancing AI applications, your contributions will shape the future of AI training work in real-world scenarios.

Key Responsibilities

• You will conduct thorough audits of CRM systems to identify contradictory rules, obsolete policies, and any duplicate records that may affect operational efficiency.
• Analyzing policy conflicts will be essential, as you determine which business rules should take priority in various scenarios.
• Your role involves drafting precise operational prompts that describe best practices for complex SaaS data scenarios, ensuring clarity for AI training purposes.
• You will reconcile underlying data across multiple platforms to clarify the intended operational state, enhancing data integrity.
• It will be your responsibility to document recommended changes and the rationale behind deliberate non-changes, providing clear support for decisions made.
• Evaluating the effects of proposed changes on billing, configure-price-quote (CPQ), ticketing, and integration platforms will be a key part of your analytical duties.
• You will contribute practical guidance on system design, optimization, and sustainable CRM governance, positioning yourself as an expert in this domain.

Requirements & Qualifications

• A minimum of 4 to 6 years of hands-on experience in CRM administration or implementation, specifically with Salesforce and HubSpot.
• Proficiency in analyzing and interpreting complex data sets related to CRM systems and operational processes.
• Strong written and verbal communication skills in professional English are essential for effective documentation and team collaboration.
• Experience in drafting operational guidelines and best practices within a SaaS environment will be beneficial.
• A proactive approach to problem-solving and the ability to work independently in a remote setting will enhance your effectiveness in this role.

What You’ll Gain

• You will develop advanced skills in CRM management and AI training, positioning yourself as a valuable asset in the evolving tech landscape.
• Your experience will provide you with insights into the operational workings of AI systems, enhancing your understanding of technology applications.
• This role opens doors to career advancement opportunities within the rapidly growing field of AI and machine learning.
• You’ll enjoy the flexibility of remote work, allowing you to manage your time effectively while contributing to significant projects.

How to Apply

If you are ready to take on this exciting opportunity, please create a free account with OpenTrain and apply in minutes. For more details and to submit your application, Apply here.