People and Culture Associate

About the Role

The People and Culture Associate at CIC Insurance Uganda plays a critical role in enhancing employee engagement and optimizing HR functions across the organization. This position exists to ensure smooth management of the employee life cycle, fostering a positive work environment where employees feel supported and valued. In the first few months, you will focus on understanding the company’s culture, coordinating performance management processes, and assisting in recruitment efforts. As part of a dynamic team, you will contribute to initiatives that enhance workforce capability and align talent with business goals.

Key Responsibilities

• You will coordinate the entire performance management process, ensuring that key performance indicators (KPIs) are set and regularly reviewed, facilitating a culture of accountability and improvement.
• Supporting managers in identifying performance gaps will be essential, as you help to create Performance Improvement Plans (PIPs) that include measurable targets and systematic progress monitoring.
• Your role will involve tracking and analyzing performance outcomes, maintaining accurate records, and preparing insightful reports that inform management decisions and drive strategic improvements.
• You will ensure the accurate and timely processing of employee payroll, maintaining strict confidentiality and effective controls to safeguard sensitive information.
• Administrative tasks will include managing office operations, from coordinating utilities and office supplies to ensuring a safe and conducive working environment for all employees.
• In addition to recruitment, you will coordinate learning and development initiatives that address skills gaps, enhancing employee capabilities and supporting their career progression.

Requirements & Qualifications

• A degree in Human Resources, Business Administration, or a related field is essential for this role.
• Candidates should have at least 2-4 years of experience in a similar HR role, demonstrating a solid understanding of performance management and employee relations.
• Proficiency in HR software and tools, along with strong analytical skills, will enhance your effectiveness in tracking performance metrics and payroll management.
• Excellent interpersonal and communication skills are necessary, as you will liaise with various stakeholders and assist in resolving employee concerns effectively.
• Being detail-oriented and organized is crucial, as you will manage multiple tasks simultaneously while ensuring compliance with HR policies and procedures.

What You’ll Gain

• You will gain valuable experience in various HR functions, contributing to a comprehensive understanding of human resource management in an insurance context.
• This role will enhance your skills in performance management, recruitment, and employee relations, preparing you for advanced HR positions in the future.
• As part of a supportive team, you will have opportunities for professional development and career advancement within the organization.
• Your contributions will directly impact employee engagement and organizational culture, allowing you to see the tangible effects of your work on the workforce.

How to Apply

If you are ready to take the next step in your HR career, please submit your application through the following link: Apply here.