Graduate Trainee- Key Accounts Executive

About the Role

The Graduate Trainee – Key Accounts Executive position at Q-Sourcing Uganda is a pivotal entry-level role designed to equip fresh graduates with essential skills in human resource management and client account operations. This role is integral to ensuring smooth HR and administrative functions for both casual and contractual staff at client sites. During the first few months, you will engage in structured on-the-job training, closely working alongside experienced professionals to learn about compliance, staff welfare, and performance monitoring. Your contributions will support the achievement of Q-Sourcing’s strategic objectives while preparing you for a career in key account management.

Key Responsibilities

• You will assist in the onboarding process for casual and contractual staff, which includes preparing job contracts, collecting necessary documentation, and conducting staff inductions to ensure a smooth transition into their roles.
• Maintaining accurate and comprehensive personnel records will be crucial, as you will oversee the updating of staff files and ensure compliance with regulatory requirements.
• Your role will involve tracking adherence to Service Level Agreements, monitoring turnaround times, and ensuring the quality of services delivered to clients.
• You will participate in site inspections and toolbox talks to promote Occupational and Environmental Health & Safety standards, reporting any hazards or incidents to maintain a safe working environment.
• Supporting the administration of various HR functions such as staff welfare, medical insurance enrollment, and managing leave schedules will be a key part of your responsibilities.
• Additionally, you will assist in tracking project expenditures, ensuring proper accountability of petty cash, and maintaining payment records for staff.
• Receiving and documenting staff grievances will also fall under your purview, requiring you to escalate issues promptly to the Key Accounts Executive for resolution.
• Preparing weekly activity reports and contributing to monthly project documentation will help in assessing progress and setting future targets.

Requirements & Qualifications

• A Bachelor’s degree in Business Administration, Human Resource Management, Statistics, Industrial and Organizational Psychology, or related fields is essential, ideally completed within the last two years.
• Strong organizational skills are key, as you will need to manage multiple tasks and maintain accurate records.
• Excellent communication skills, both written and verbal, are necessary for effective interaction with staff and clients.
• Proficiency in Microsoft Office applications, particularly Excel and Word, will be important for reporting and documentation.
• A proactive attitude and the ability to work collaboratively within a team will enhance your effectiveness in this role.

What You’ll Gain

• You will develop a solid foundation in key account management and HR practices, preparing you for advanced roles in these fields.
• This position offers exposure to various administrative functions, allowing you to gain hands-on experience in employee management and compliance.
• Networking opportunities with industry professionals will be available, helping you build valuable connections for your future career.
• Participating in periodic performance reviews will provide you with feedback and guidance on your professional development, facilitating your growth within the organization.

How to Apply

To embark on this exciting career opportunity, please submit your application through the following link: Apply here.