Head of Information Technology

About the Role

The Head of Information Technology at FINCA Uganda plays a crucial role in shaping the strategic direction of the organization’s technology environment, ensuring it aligns with the business’s overarching goals. This position is vital for maintaining effective infrastructure, robust cybersecurity measures, and seamless application performance, which are necessary for supporting the institution’s growth and compliance with regulatory requirements. In the initial months, you will assess current IT systems and processes, develop a comprehensive IT strategy, and start building relationships with key internal and external stakeholders. This role not only influences the technical landscape but also fosters innovation to drive operational efficiency and enhance service delivery.

Key Responsibilities

• Develop and continually refine the IT strategy to ensure it meets business objectives and adheres to FINCA’s global technology standards.
• Provide leadership across all technology functions, establishing clear governance and accountability structures to enhance performance management.
• Establish and maintain IT policies, frameworks, and standards that comply with relevant regulatory requirements and industry best practices.
• Ensure the delivery of IT services at agreed service levels, maintaining availability and reliability for business-critical applications, including core banking systems.
• Oversee the management of networks, servers, storage solutions, cloud services, and communication systems to support operational requirements effectively.
• Collaborate with the Information Security Manager to identify, assess, and mitigate technology and cybersecurity risks effectively.
• Lead initiatives on disaster recovery and business continuity planning, including regular testing to ensure preparedness for potential disruptions.
• Manage technology projects to ensure they are completed on time, within budget, and to the specified quality standards.
• Oversee vendor management, maintaining strategic partnerships and managing the IT budget and investment portfolio to drive value for the organization.
• Mentor and lead the IT team, guiding them through internal, external, and regulatory audits to ensure compliance and operational excellence.

Requirements & Qualifications

• A minimum of 10 years of progressive IT leadership experience, including at least 5 years in supervisory or management roles.
• Proven experience in managing enterprise-level infrastructure, cybersecurity initiatives, business applications, and IT projects.
• Experience within a regulated financial institution, fintech, or telecom environment is highly desirable, showcasing your ability to navigate compliance challenges.
• Demonstrated expertise in IT governance, risk management, business continuity planning, disaster recovery, and audit processes.
• A Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Information Systems, or a related field is essential.
• Relevant professional certifications such as CGEIT, ITIL, PMP, PRINCE2, or CISA are highly regarded.
• An advanced degree, such as a Master’s in IT, Computer Science, or Business Administration, is a significant advantage.

What You’ll Gain

• Enhance your leadership skills by guiding a dynamic IT team and influencing the technological trajectory of a key organization in the microfinance sector.
• Develop a comprehensive understanding of IT governance and compliance in a regulated environment, preparing you for higher executive roles.
• Gain exposure to cutting-edge technologies and innovative solutions that can transform business operations and customer engagement.
• Build a robust professional network with vendors, partners, and industry leaders, opening doors for future career opportunities.
• Experience a fulfilling career path with the potential for advancement within the FINCA global network.

How to Apply

To apply for this exciting opportunity, please visit the employer’s official page: Apply here.