Senior Dealer Relationship Manager (Remote)

About the Role

The Senior Dealer Relationship Manager at Upstart plays a crucial role in bridging the gap between the company and smaller automotive dealerships, particularly those in rural areas. This position is essential for expanding access to affordable credit, which is vital for enabling financial growth in underserved markets. In the first few months, you will focus on building strong relationships with dealership partners, ensuring they are well-equipped to utilize Upstart’s auto lending program effectively. Your work will involve a mix of strategic planning and hands-on support, laying the groundwork for long-term success in dealer engagement.

Key Responsibilities

• You will be responsible for launching and managing a portfolio of dealer partners, ensuring they receive the necessary support from pre-launch through ongoing engagement.
• Your role will involve developing tailored communication strategies, including automated reporting and targeted emails, to maintain strong relationships with dealerships.
• Conducting regular performance assessments will be part of your job, allowing you to monitor dealer activity and identify areas for improvement.
• You will guide new dealership partners through the onboarding process, ensuring they understand how to maximize the benefits of Upstart’s lending services.
• Strategic Zoom meetings will be utilized to foster relationships, discussing dealer-specific needs and adapting strategies for enhanced engagement.
• Creating actionable improvement plans will be necessary to help dealerships increase their utilization rates, ensuring their contributions are meaningful to Upstart’s overall success.

Requirements & Qualifications

• A minimum of 3-5 years of experience in relationship management, sales, or a related field is essential for this position.
• Strong knowledge of the automotive lending landscape and experience working with dealerships will be highly beneficial.
• Excellent communication skills, both written and verbal, are required to effectively engage with dealership partners.
• Proficiency in utilizing CRM tools and data analytics to drive decision-making and improve dealer engagement strategies is expected.
• Demonstrated ability to work independently in a remote setting while managing multiple dealer relationships with efficiency and effectiveness is crucial.

What You’ll Gain

• You will develop deep expertise in the auto finance sector, enhancing your understanding of lending practices and dealer operations.
• This position offers the opportunity to build a robust professional network within the automotive industry, opening doors for future career opportunities.
• By working in a dynamic, remote environment, you will gain the flexibility to balance work and personal commitments effectively.
• You will improve your strategic thinking and problem-solving skills, as you will need to devise engaging and effective strategies tailored to diverse dealership needs.

How to Apply

If you are interested in joining Upstart as a Senior Dealer Relationship Manager, please submit your application through the following link: Apply here.