Outlet Manager

About the Role

The Outlet Manager at Marriott International plays a crucial role in ensuring the smooth operation of the restaurant, bar, and room service within the establishment. This position is essential for maintaining high standards of guest satisfaction and employee performance, directly impacting the financial success of the venue. Over the first few months, the Outlet Manager will focus on understanding the team dynamics, refining service processes, and implementing training programs that enhance both guest experience and operational efficiency.

Key Responsibilities

• The Outlet Manager will supervise daily operations, ensuring that all aspects of the restaurant, bar, and room service are running efficiently while meeting the established service standards.
• Regularly reviewing staffing levels is critical; the manager will adjust personnel to meet guest service demands and operational goals effectively.
• Utilizing strong interpersonal skills, the manager will lead and motivate the food and beverage team, fostering an environment of trust, respect, and cooperation.
• The role involves training staff on food safety, sanitation standards, and compliance with local laws, ensuring that all team members understand their responsibilities.
• By identifying the developmental needs of team members, the Outlet Manager will provide coaching and mentoring to enhance their skills and knowledge.
• A key part of the position is to ensure exceptional customer service, going above and beyond to meet guest needs and improve satisfaction and retention rates.

Requirements & Qualifications

• A high school diploma or GED is required, along with a minimum of four years of experience in food and beverage management or a related field.
• Alternatively, candidates may hold a two-year degree in Food Service Management, Hospitality, or a related area, coupled with two years of relevant experience.
• Strong leadership and teamwork skills are essential for motivating staff and driving operational excellence.
• Knowledge of food safety regulations and experience in compliance monitoring is necessary to maintain high sanitation standards.
• Excellent communication skills are required to effectively interact with guests and staff, ensuring a positive dining experience.

What You’ll Gain

• Experience in a prestigious hospitality environment that enhances your professional profile and opens doors for future career opportunities.
• Development of strong leadership skills, providing a foundation for advancement into higher management roles within the hospitality sector.
• An opportunity to refine your financial acumen through hands-on experience in managing budgets and maximizing profitability.
• Enhanced customer service skills, learning how to handle diverse guest needs and improve overall satisfaction.

How to Apply

If you meet these qualifications and are eager to take on this dynamic role, please submit your application. Apply here.