Description
About the Role
The Account Development Manager at Wrike plays a crucial role in enabling teams worldwide to maximize their productivity through effective use of the company’s powerful work management platform. This position is essential as it helps bridge the gap between customers and the product, ensuring users are well-equipped to leverage Wrike’s features. In the initial months, you will focus on building strong relationships with clients, understanding their unique challenges, and providing tailored solutions that enhance their workflow. You will engage directly with various knowledge workers, guiding them through onboarding and offering ongoing support to help them achieve their goals with the platform.
Key Responsibilities
- You will actively prospect and connect with existing accounts through outbound calls to identify new opportunities for product expansion.
- Your role will involve managing assigned accounts, effectively responding to inbound requests, and overseeing trials and leads to ensure seamless customer experiences.
- You will be responsible for managing the complete sales cycle, from initial contact through to contract generation and final closing deliverables.
- As part of your training, you will learn proven methodologies in SaaS sales from experienced Sales Leaders, allowing you to refine your approach and skills.
- You will collaborate with your territory team and leaders to strategize on big deals, ensuring that you maximize each opportunity’s potential.
- By leveraging Salesforce.com, you will execute lead processing and opportunity management effectively, prioritizing tasks based on urgency and importance.
- Your role will require you to proactively reach out to customers, sharing best practices and providing guidance on using Wrike in the most efficient manner.
Requirements & Qualifications
- A minimum of 2 years of experience in account management, sales, or a related field is expected to ensure you can hit the ground running.
- You should possess strong communication skills, both verbal and written, to effectively engage with a diverse customer base.
- Experience with Salesforce.com or similar CRM systems is preferred, as it will be vital for managing customer interactions and data.
- You should have a demonstrated ability to work collaboratively in a team setting, showcasing a strong spirit of cooperation and support.
- Being tech-savvy is essential; a solid understanding of SaaS products will help you provide better service and solutions to clients.
What You’ll Gain
- Significant experience in SaaS sales and account management, which is a highly sought-after skill in the modern job market.
- Opportunities to develop strong analytical and strategic thinking skills as you learn to prioritize and manage customer accounts effectively.
- Access to a diverse international customer base, allowing you to enhance your cultural competency and communication skills.
- Become part of a supportive team environment that values a growth mindset, providing you with the chance to learn from skilled professionals in the field.
How to Apply
If you are interested in joining a dynamic and innovative team at Wrike, please submit your application. For more details and to apply, click here: Apply here