HR Service Expert (Housekeeper)

About the Role

The HR Service Expert (Housekeeper) at Marriott International plays a vital role in maintaining the cleanliness and comfort of the hotel environment. This position is essential for ensuring that both public and employee areas are kept in pristine condition, contributing to a positive guest experience. In the initial months, the successful candidate will become familiar with cleaning protocols, safety standards, and the specific needs of the facility while collaborating with team members. This role not only enhances the hotel’s ambiance but also builds a foundation for professional growth within the hospitality industry.

Key Responsibilities

• Thoroughly clean and sanitize public and employee restrooms and showers to ensure a hygienic environment for all guests and staff.
• Utilize designated cleaning chemicals and equipment to effectively clean floor surfaces in both public and employee spaces, maintaining high cleanliness standards.
• Regularly dust and wipe surfaces in assigned areas, ensuring all fixtures and furniture are well-maintained and free of debris.
• Inspect furniture and fixtures for any damages such as tears or stains and promptly report these issues for repair to maintain the hotel’s aesthetic appeal.
• Respond swiftly to guest requests and coordinate with other departments to address maintenance needs and enhance overall guest satisfaction.
• Adhere to all safety and security protocols while handling cleaning materials and equipment, including proper storage of flammable items.

Requirements & Qualifications

• No formal education requirements; however, a high school diploma or G.E.D. is preferred.
• Although related work experience is not required, a willingness to learn and adapt is essential for success in this role.
• Strong attention to detail and the ability to follow instructions precisely to ensure cleanliness and safety standards are met.
• Good physical stamina is necessary, as the role involves standing, walking, and the ability to lift objects weighing up to 55 pounds without assistance.
• Excellent communication skills to interact professionally with guests and team members, enhancing the overall service experience.

What You’ll Gain

• Experience working in a reputable global hospitality brand, enhancing your career prospects in the industry.
• Skills in cleaning and maintenance that are transferable to various roles within the hospitality and service sectors.
• Opportunities for professional development and growth within Marriott International, potentially leading to supervisory roles.
• Exposure to a diverse team and the chance to learn about different cultures and hospitality standards, enriching your personal and professional life.

How to Apply

If you are interested in this opportunity, please submit your application through the Marriott careers page or click Apply here.