Key Account Manager – Kampala

About the Role

The Key Account Manager at TerraWorks Industries plays a vital role in fostering and nurturing relationships with major industrial clients, ensuring their needs are met while promoting the company’s innovative solutions. This position is crucial for driving sales growth and enhancing customer satisfaction within Uganda’s competitive industrial sector. In the first few months, you will engage deeply with existing customers to understand their operational needs and begin formulating strategic account plans that align with both client expectations and company goals.

Key Responsibilities

• You will develop and maintain robust relationships with key customers, including manufacturing companies and construction firms, acting as their primary point of contact for all account-related matters.
• Your role involves understanding clients’ operational requirements and recommending tailored industrial products and solutions that meet their specific needs.
• Conducting regular client visits and meetings will be essential to assess satisfaction levels, identify challenges, and explore new business opportunities to further strengthen relations.
• You will take the lead in identifying and pursuing new business opportunities within Uganda’s industrial and manufacturing sectors, contributing to the company’s growth initiatives.
• Preparing quotations, proposals, and tenders in collaboration with technical and procurement teams will be a critical aspect of your responsibilities, ensuring accuracy and compliance with company guidelines.
• Lastly, you will monitor market trends and competitor activities to identify growth opportunities while coordinating with engineering teams to ensure client specifications are met effectively.

Requirements & Qualifications

• A bachelor’s degree in Business Administration, Sales, Marketing, or a related field is typically required for this position.
• Prior experience in account management or sales within the industrial sector is essential, with a minimum of 3–5 years of relevant experience.
• Strong negotiation skills and the ability to develop pricing strategies and contracts are critical to succeed in this role.
• Excellent communication skills are necessary for maintaining relationships and responding to customer inquiries promptly.
• Proficiency in data analysis and market research will aid in identifying customer needs and driving sales strategies effectively.

What You’ll Gain

• You will enhance your relationship management skills, learning how to build and maintain strong client partnerships that are essential for long-term success.
• This role will provide you with valuable experience in sales strategy development, preparing you for higher-level positions in business development.
• You will gain insight into market trends and competitive analysis, equipping you with knowledge that is vital for future career advancement.
• Working closely with cross-functional teams, you will develop a comprehensive understanding of product development and customer service, which are key areas in any business environment.

How to Apply

If you are interested in this exciting opportunity, please submit your application through our website. For direct access to the application portal, you can Apply here.